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Security Information

At The Gro Store, we want you to use our web site with confidence that we will handle your personal information and payment details securely.

Your activity on our checkout page, including payment details, is carried out using an encrypted protocol (SSL). This ensures that information is sent between your web browser and our web server safely. When you are viewing our checkout page, you will see a small  padlock icon appear either at the bottom right or top right of your browser window (location may vary depending on web browser). Please click on this padlock to read more information about our SSL certificate.

Payment Security

"Verified by Visa" and "MasterCard SecureCode"

As part of our ongoing commitment to ensuring shopping online is safe and secure for you, The Gro Store has partnered with Verified by Visa and MasterCard Securecode. If you use a VISA or Mastercard credit or debit card to make a purchase at The Gro Store online, depending on the card issuer or bank, you will be able to benefit from additional security during the checkout process.

Benefits of Verified by Visa & MasterCard SecureCode
Verified by Visa and MasterCard Securecode helps to protect your card against unauthorised use when you shop online by requiring you to enter a personal password each time you buy. You only need to register once to create your password and during registration you will be communicating directly with your card issuer via a secure link. We won’t be able to see the information you enter.

What if I am already registered?
If you have already registered, you will be asked to enter your personal password during the online checkout process in order to complete your purchase

What do I need to do to register?
If you have not yet registered for Verified by Visa or Mastercard, you will have the opportunity to do so during the checkout process by entering in your details which will be sent via a secure link to your card issuer. Once the card issuer has confirmed your identity, you will be asked to choose a password and we will be able to complete your order. You will then use the same password each time you purchase online at participating stores.

Please note if you choose not to register during the check out process, depending on your card issuer, we may not be able to process your order. A different method of payment will be required to complete your order.

Click for more information on Verified by Visa and Mastercard Securecode. Alternatively contact your card issuer or bank direct for more information.